Mercure Resort Sanur, Sanur (Bali) ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

Mercure Resort Sanur is situated on one of Bali's most beautiful, calm, and white sand beaches, showcasing authentic Balinese heritage and hospitality. The resort features iconic Balinese cottages with Alang-Alang roofing, reflecting the local architecture's cultural significance. Surrounded by lush tropical gardens, it offers an oasis of tranquility complemented by its extensive amenities and renowned service, ensuring guests have a memorable stay.

Location

Located in Sanur, Mercure Resort is conveniently positioned near a variety of serene beaches, including Mertasari Beach and Sindhu Beach. The resort is approximately 20 minutes from Ngurah Rai International Airport, offering easy access for travelers. Its location makes it ideal for exploring the cultural and natural attractions of Bali.

Rooms

The resort offers 189 guest rooms, including 41 traditional cottages spread over 5 hectares of gardens. Accommodations range from Superior Rooms measuring 32m² to Executive Rooms at 42m², featuring amenities like private balconies with garden views, walk-in wardrobes, and complimentary water urns. Guests can enjoy room-specific details like sofa beds and connecting rooms for family stays.

Eat & Drink

Dining at Mercure Resort Sanur includes the Pandawa Restaurant, which offers an open-space concept with beautiful beach views and a diverse a la carte menu. Guests can indulge in healthy salads, fresh seafood, and sirloin steaks, with breakfast options featuring international dishes and a bakery section. The Breeze Bar and Sahadewa Bar provide additional choices for tropical drinks and light snacks.

Leisure & Business

The resort features various leisure facilities, including two swimming pools, a tennis court, and a spa offering a range of treatments. Guests can engage in activities like yoga, biking, and water sports along the serene beaches. The Sanjivani Spa provides health and beauty treatments with natural products, including massages and manicures.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

Check Prices

Superior King Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

Check Prices

Deluxe King Room

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Sanur (Bali) 1.8 km

Airports

Ngurah Rai International (DPS) 13.1 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Yoga class
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

Map view

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

City landmarks

Monument

Bajra Sandhi Monument

4.7 km

Beach

Pantai Semawang

1.3 km

Sanur, Bali

1.3 km

Kopi Bali House

1.7 km

Behind Bali Dolphins

Turtle Conservation and Education Centre

2.4 km

Jl. Danau Poso

Blanjong Inscription

1.1 km

Garden

Taman Inspirasi Mertasari

950 m

Mertasari Beach

660 m

Jl. Pengembak

Pura Dalem Pengembak

1.0 km

Shopping Area

Hardy's Sanur

2.2 km

Puri Santrian

Balinese Cooking Class

600 m

Honorary Consulate of the Czech Republic

610 m

A Museum of Vintage Bags

630 m

Beach

Semawang Beach

640 m

Dune Atlantis

650 m

Spa Centre

Aisis Spa

680 m

Jl Danau Poso 51A

To~ko

700 m

Gopa Town Center

Utama Spice

800 m

Public Building

Honorary Consulate Of Chile

720 m

Gallery

Rumah Sanur

740 m

Jl. By Pass Ngurah Rai No.96E

Atlantis Bali Diving

1.1 km

Jl. Bypass Ngurah Rai

Titi Banda Statue

2.0 km

Public Building

British Consulate General

870 m

Jl. Danau Poso Pura Blanjong No.80227

Pura Blanjong

1.0 km

Jl. Mertasari No.2

Krisna Painting II

880 m

Gallery

Ghostbird Swoon

1.9 km

Stone Pillar

1.0 km

British Honorary Consulate

1.1 km

Batu Jimbar Cafe

3.4 km

Jl. Segara Ayu

Segara Beach

2.9 km

Nearby

British Honorary Consulate

470 m

Restaurants

Genius Cafe

220 m

Jl. Kusuma Sari Mertasari Beach

Amber Resto

610 m

Jl. Mertasari no. 2A oppsite Mercure Hotel

Pandawa Restaurant

170 m

Jl. Mertasari Mercure Resort Sanur

Retro Beach Restaurant

310 m

Retro Beach

Bella Italia Sanur

790 m

Jl. Cemara no. 72

Selada Restaurant

830 m

Jl. Sudamala no. 17 Akana Boutique Hotel

Basilico Italian Restaurant

520 m

Jl. Danau Tamblingan Prama Sanur Beach

Red Manna

890 m

Jl. Cemara

Ayucious Trophy

860 m

Jl. Cemara

Reviews and Ratings

Feedback from previous guests about their experience. <br />

72%

liked the resort and would come back

Beautiful garden view

Friendly staff

Limited dining options

Customer service skills

7.2/10

Very good

Rooms

8.1

Location

9.5

Service

5.9

Dining

5.6

Frances

United States, January 2025

7.0/10

I had a lovely stay at the hotel, with rooms that offered beautiful garden views and large bathrooms. The staff was friendly and made a great local dish for me on request, which was a nice touch. However, I felt that the customer service at the reception could use a bit of improvement. The location was perfect as it was just steps away from the beach, making it a pleasant getaway, but I did find the dining options limited and somewhat pricey.

Rooms

8.0

The rooms were clean and came with a nice garden view from the small balcony. The bathroom was quite spacious too.

Service

6.0

While the staff was friendly and accommodating, their customer service skills weren't quite top-notch.

Location

9.0

The hotel had a fantastic location right on the beach, which made it so enjoyable to relax by the ocean.

Dining

5.0

The dining options were a bit lackluster, with too few choices and prices that felt high for the food offered.

Facilities

7.0

The hotel had adequate facilities for relaxation, including the beautiful beach area nearby.

Beautiful garden view

Limited dining options

Wilfrid

United Kingdom, December 2024

6.0/10

The hotel has a beautiful location right on the beach, which I truly enjoyed. The rooms were clean and had a simple charm, although they felt a bit plain. Daily housekeeping was a plus, but the service overall was lacking, as the staff didn't seem to care much. The dining options were limited and not to my taste, which was a bit disappointing. Nevertheless, I found the value for money to be reasonable.

Rooms

7.0

The rooms were clean and had an original but plain condition. I appreciated that they were cleaned daily and toiletries were replaced regularly.

Service

5.0

The service left much to be desired; it wasn’t ideal since the staff lacked customer service skills and didn’t appear to be concerned about quality.

Location

9.0

The location was fantastic, right on the beach with lovely tranquil gardens surrounding it. It was perfect for beach walks or a jog along the Boardwalk.

Dining

5.0

The dining experience could be improved; there was quite a bit of food I found unpopular. However, I did appreciate the inclusion of meals in our rate.

Facilities

6.0

The hotel had satisfactory facilities, but nothing stood out as luxurious or modern.

Charles

United States, December 2024

8.2/10

I had a wonderful experience at this hotel! The location is stunning, right on the beach and surrounded by lush tropical gardens. The rooms were comfortable and had a beautiful view, perfect for relaxation. The staff was truly friendly and attentive, making me feel welcome throughout my stay. On the downside, the dining options were a bit limited and not quite to my taste, which was a little disappointing. Overall, I think I got great value for my money.

Rooms

8.0

The rooms were comfortable and offered a nice view, although there was a broken piece in the bathroom.

Service

9.0

The service was excellent, with friendly staff from reception to housekeeping, always ready to assist.

Location

10.0

The hotel is perfectly located right on the beach, with only a public pathway to cross, providing easy access to the sea.

Dining

5.0

The dining experience could be improved, as there weren't many appealing food options available.

Facilities

8.0

The hotel facilities were quite nice, making my stay enjoyable.

Isabella

United Kingdom, November 2024

6.6/10

I had a pretty good stay at this hotel. The location is superb, being right on the beach with lovely views, and the rooms were kept clean and tidy. However, the service really let me down at times, which was frustrating, and the dining could use more variety. Overall, it's a decent place for the price, especially for beach lovers!

Rooms

8.0

The rooms were spacious and cleaned daily with fresh toiletries. The view was absolutely lovely.

Service

5.0

While some staff were friendly, the service overall was inconsistent, and it often felt like the management didn't care.

Location

9.0

The location is fantastic, right on the beach, and I loved taking morning walks along the boardwalk.

Dining

5.0

Dining options felt limited, especially at breakfast, which was disappointing considering the potential.

Facilities

7.0

The facilities were nice but could benefit from more amenities to enhance the overall experience.

Daniel

United Kingdom, November 2024

7.6/10

I had a lovely stay at this hotel, enjoying the beautiful surroundings and the spacious rooms with giant super king beds. The service was friendly, although one receptionist was a bit condescending. The hotel is located in tranquil gardens, which was a highlight. However, the dining options could be improved as some of the food wasn't very appealing to me.

Rooms

9.0

The rooms were spacious and comfortable, featuring a giant super king bed and a large bathroom. I loved the big balcony that overlooked the greenery, and they even provided an extra bed.

Service

7.0

The staff exhibited a warm and friendly Balinese hospitality, though I did encounter a condescending receptionist. On a positive note, they were keen to help with requests, like making a local vegetarian dish.

Location

9.0

The hotel is tucked away in a lovely and quiet area, surrounded by beautiful tranquil gardens, which made for an ideal stay.

Dining

6.0

While the breakfast had fresh ingredients like eggs cooked to order, some of the food choices were rather unpopular and could use more variety.

Facilities

7.0

The facilities were decent, with well-maintained gardens that enhanced the overall experience, but I felt there could be more amenities offered.

John

United States, October 2024

7.2/10

I had a mixed experience at this hotel. The location is fantastic, right on the beach and surrounded by beautiful gardens, which I loved. The rooms were in a traditional Balinese style, clean, and comfortable, though I wasn't thrilled with the service. It felt a bit lacking, and while the dining offered various options, some of the food was unappealing. Overall, it offers good value for money, but there are certainly areas to improve.

Rooms

8.0

The rooms have a lovely traditional Balinese style and were clean and comfortable, featuring a giant super king bed and a walk-in shower.

Service

5.0

The service could definitely use improvement; it felt like the staff lacked customer service skills and the manager didn’t seem to care much.

Location

10.0

The location is excellent, right on the beach with beautiful gardens that provide a tropical vibe, close to restaurants and shops.

Dining

6.0

Dining options were available for everyone, but I found some of the food choices a bit unpopular and the prices were on the higher side.

Facilities

7.0

The facilities were decent; the gardens and pool area were enjoyable, making it a nice place to relax.

Joseph

United Kingdom, September 2024

7.2/10

The hotel is located in beautiful tropical gardens right by the beach, which was perfect for a relaxing getaway. My room had a lovely little garden and was equipped with air conditioning, making it comfortable overall. However, I did encounter a broken fixture in the bathroom, which was a bit disappointing. The service I received was inconsistent; while some staff were friendly, I did have a rather condescending interaction with one receptionist. The dining experience was nice, with fresh ingredients, though the breakfast prices felt a bit high.

Rooms

7.0

My room was clean, comfortable, and had its own little garden, but there was a broken fixture in the bathroom that needed attention.

Service

5.0

Service was a mixed bag. Some staff were friendly, but I had an unpleasant encounter with a condescending receptionist which impacted my experience.

Location

9.0

The location was fantastic, nestled amid gorgeous gardens and directly on the beach, providing easy access to great local restaurants.

Dining

7.0

The breakfast offered fresh ingredients and options for everyone, but the prices were on the higher side, which felt a bit excessive.

Facilities

8.0

The hotel facilities were nice, especially the gardens and the beach access, but I wish there had been more amenities available.

Malcolm

United States, September 2024

8.0/10

My stay at the hotel was generally quite pleasant. The rooms offered a comfy feel and a great view of the lush greenery. The service was charming, with the staff showcasing their warm Balinese hospitality. However, I found the breakfast to be a bit lacking in variety and the pool area could definitely use some more attention. Overall, it was a good experience, especially given the reasonable price.

Rooms

8.0

The rooms were spacious and featured a big balcony with a lovely view of the greenery, though I noticed some blurred water green algae in the bathroom area.

Service

9.0

The staff were exceptionally friendly and quick to respond to requests, even preparing a delicious local vegetarian dish for me upon request.

Location

10.0

This hotel is situated in a lovely, quiet area directly on the beach, making it convenient to access Indian restaurants as well.

Dining

6.0

While the breakfast featured fresh ingredients and some Balinese specials, I found some options not very appealing and lacking variety.

Facilities

7.0

The facilities were decent, but the pool area seemed in need of a little more upkeep.

Jayden

United Kingdom, September 2024

7.8/10

I had a pleasant stay at this hotel, appreciating the spacious rooms that were beautifully clean and had a lovely terrace overlooking a charming garden. The location was phenomenal, right on a stunning private beach, and the friendly staff added a nice touch to my experience. On the downside, the service could be more attentive, and the dining options left something to be desired, especially for breakfast.

Rooms

9.0

The rooms were spacious, beautifully clean, and came with a terrace overlooking a nice garden area.

Service

7.0

The service from the staff was friendly, though it felt a bit lacking at times.

Location

10.0

The hotel is perfectly situated right on a breathtaking private beach, which made it a fantastic spot for relaxation.

Dining

5.0

I found the dining experience a bit underwhelming, as there were too many options that didn't appeal to me, and breakfast selections were limited.

Facilities

8.0

The hotel had pleasing facilities, which contributed positively to my overall experience.

Jim

United States, August 2024

7.6/10

I really enjoyed my stay at this hotel. The rooms were beautifully clean and the traditional Balinese style gave it a unique charm. However, the service was quite disappointing, especially since the manager didn’t seem to care much about quality. The location was unbeatable, right on a beautiful private beach and surrounded by lovely gardens. Overall, it was a good experience, but just a few tweaks could make it even better.

Rooms

9.0

The rooms were kept beautifully clean and had a nice traditional Balinese design. I even got upgraded, which was a lovely surprise.

Service

5.0

The service was quite lacking; I felt that the staff needed more training and motivation, especially from management.

Location

10.0

The location is fantastic! It's right on the most beautiful private beach and nestled in lovely gardens, really idyllic.

Dining

7.0

I had a pleasant dining experience with super fresh ingredients and some delightful home-made desserts, but the options felt a bit limited for my taste.

Facilities

8.0

The overall facilities were good, especially the pool area which was nice, but I think they could improve on some amenities.